The Whisper Lift II PRO Lift has the ability to save a preset lift height.  Follow the instructions below to save a preset lift height on the 23401 Whisper Lift II PRO TV Lift and 23601 Whisper Lift XL PRO TV Lift:

Lifts Supported:

- 23401 - Whisper Lift II PRO TV Lift

- 23501 - Whisper Lift II PRO Swivel TV Lift

- 23601 - Whisper Lift XL PRO TV Lift

- 23602 - Whisper Lift XL PRO Swivel TV Lift

Tools Needed:

- None 

Instructions:

1. Press and HOLD the UP and DOWN button on the wired remote control together at the same time until the red light on the top of the control box starts to flash. 

2. Release the UP and DOWN button and the indicator light on the top of the control box will flash 3 times and turn off. The lift will go all the way to the bottom and then start to go back up. 

3. Once the lift raises to the desired height, press the UP button on the wired remote to STOP the lift. The lift will then pause and lower to the bottom. 

The MAX height on your Whisper Lift II PRO lift will now be set. To go to the set height, press UP button on either the wired or wireless remote control. 

Video Instructions:

For video instructions on setting the memory height on the Whisper Lift II PRO/XL PRO TV Lift, click on the following link:   

Set Memory Height on the Whisper Lift II PRO/XL PRO TV Lift

Need More Help?

Please contact our technical support team at 800-215-1990 for further troubleshooting or click the following link to file a support ticket: 

https://touchstonehomeproducts.freshdesk.com/support/tickets/new