PROBLEM : The wireless remote does not control the lift
SOLUTION : Pair the RF wireless remote 32803 to the SRV, Valueline and Whisper Lift Smart PRO TV Lift
Lifts Supported:
•Valueline - models 30003, 30004, 30005, 30006, 30009, 30010
•SRV - models 32800, 32820, 33900, 33920
•WhisperLift 2 Pro - model 23401 purchased after February 1, 2024
Tools Needed:
- None
Instructions:
1. Remove power from the lift
2. Grab the RF remote and hold in one hand
3. Plug power back into the lift and within 5 seconds of applying power, press the UP
button on the RF remote to pair the remote to the lift. If paired successfully, you will
hear 2 sets of beeps, signifying that the remote is paired to the control box and lift.
The wireless RF remote control should now be operational.
Video Instructions:
For video instructions on pairing the 32803 RF Remote to SRV, Valueline and WhisperLift Smart TV Lifts click on the following link:
Pairing 32803 SRV Lift RF Remote to SRV, Valueline and WhisperLift Smart (Wifi Version)
Need More Help?
Please contact our technical support team at 800-215-1990 for further troubleshooting or click the following link to file a support ticket:
https://touchstonehomeproducts.freshdesk.com/support/tickets/new
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