How-to: Reset the SRV, ValueLine and WhisperLift Smart TV Lifts

Modified on Fri, 31 May at 2:41 PM

PROBLEM: My SRV, ValueLine and WhisperLift Smart TV Lift is showing RES on the wired remote and the lift will not move.

SOLUTION: The lift needs to be RESET.

Lifts Supported:

- 30003 - ValueLine 2800 Smart TV Lift (wifi version)

- 30004 - ValueLine 3900 Smart TV Lift (wifi version)

- 32800 - SRV 2800 Smart TV Lift (wifi version)

- 33900 - SRV 3900 Smart TV Lift (wifi version)

- 23401 - WhisperLift II PRO Smart TV Lift (wifi version)

Tools Needed:

- None

Reset the Lift

Instructions:

1. With the wired remote, PRESS and HOLD the DOWN button for 5 seconds.

Press and hold the DOWN arrow on the wired remote

2. After 5 seconds, the display will read “rES” .

rES on wired remote display

3. While continuing to hold the DOWN button, the lift will then lower to the lowest height and then slightly raise. Once reset is completed, release the down button.

The lift is now RESET and will be operational.

Video Instructions:

For instructions on how to RESET the SRV, ValueLine and WhisperLift Smart TV Lift please click the link below:

Resetting the SRV, ValueLine and WhisperLift Smart TV Lift

Need More Help?

Please contact our technical support team at 800-215-1990 for further troubleshooting or click the following link to file a support ticket:

https://touchstonehomeproducts.freshdesk.com/support/tickets/new