How-to: Reset the SRV 32800 and 33900 TV Lift (wifi version)

Modified on Mon, 15 Apr 2024 at 01:30 PM

PROBLEM: My SRV TV lift is showing RES on the wired remote and the lift will not move.

SOLUTION: The lift needs to be RESET.

Lifts Supported:

- 32800 (wifi): SRV 32800 TV Lift

- 33900 (wifi): SRV 33900 TV Lift

Tools Needed:

- None

Reset the Lift

Instructions:

1. With the wired remote, PRESS and HOLD the DOWN button for 5 seconds.

Press and hold the DOWN arrow on the wired remote

2. After 5 seconds, the display will read “rES” .

rES on wired remote display

3. While continuing to hold the DOWN button, the lift will then lower to the lowest height and then slightly raise. Once reset is completed, release the down button.

The lift is now RESET and will be operational.

Video Instructions:

For instructions on how to RESET the SRV 32800 and 33900 TV Lift 32800, please click the link below:

Resetting the SRV 32800 and 33900 TV Lift (wifi version)

Need More Help?

Please contact our technical support team at 800-215-1990 for further troubleshooting or click the following link to file a support ticket:

https://touchstonehomeproducts.freshdesk.com/support/tickets/new