How to: Troubleshoot the Remote Sensor in the Sideline Elite ABI Series Electric Fireplace

Modified on Mon, 14 Apr at 11:21 AM

This guide explains how to troubleshoot the Remote Sensor in the Touchstone Sideline Elite ABI Electric fireplace.

Models Affected:

- 80068 - Sideline Elite ABI 42" Electric Fireplace
- 80069 - Sideline Elite ABI 50" Electric Fireplace

Tools Needed:

Philips head screwdriver

Instructions:

1. Turn Off Sideline Elite ABI Fireplace.

2. Remove the glass panel from the fireplace by removing the 2 screws holding the panel in place.

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3. Once the glass panel is removed, remove the logset/glass crystals and 2 side pieces inside the fireplace opening.

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4. Remove the 4 screws holding the bar at the top of the flame display board.

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5. Once the bar is removed, remove the flame display board.

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6. You should now see the sensor near the center, and the control board on the right side of the fireplace. Make sure the wire is connected tightly to the sensor (unplug/re-plug) the connector.

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7. Trace the wire running from the sensor to the control board and inspect the connector. Unplug/re-plug the connector at the board.

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Need More Help?

Please contact our technical support team at 800-215-1990 for further troubleshooting or click the following link to file a support ticket:

https://touchstonehomeproducts.freshdesk.com/support/tickets/new

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