Problem: The ember bed light strips are not working correct.
Solution: Replace the ember bed light strips.
Models Supported:
80070 - Fireplug Pro 24"
80071 - Fireplug Pro 29"
80072 - Fireplug Pro 33"
Tools Required:
- Phillips Screwdriver
- Needle-nose Plyers
Instructions:
1. Turn Off The Fireplug Pro Fireplace.
2. Remove the glass panel from the fireplace by removing the 2 screws holding the panel in place.
3. Once the glass panel is removed, remove crystal strip at the base of the fireplace. Remove the 3 screws holding the strip in place and remove the strip from the fireplace.
4. Locate the ember bed light strips under the crystal strip.
5. To remove the lights, pinch the 2 light strip clips with needle-nose plyers to release the strips from the mounts.
6. Disconnect the 2 cables plugged into the light strip to replace the light strip.
Need More Help?
Please contact our technical support team at 800-215-1990 for further troubleshooting or click the following link to file a support ticket:
https://touchstonehomeproducts.freshdesk.com/support/tickets/new
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