Problem: The LED light strips no longer work.
Resolution: Replace the flame LED light strips
.
Models Supported:
80004 - Sideline 50"
80006 - Forte 40"
80011 - Sideline 60"
80014 - Sideline 36"
80015 - Sideline 72"
80025 - Sideline 45"
80027 - Sideline 40"
80032 - Sideline 100"
80043 - Sideline 84"
Tools Required:
- Philips-head screw driver
- Needle-nose plyers
Instructions:
1. Unplug fireplace and remove from wall.
2 Remove the mounting bracket on the back of the fireplace by removing the 2 screws
shown below:
3. Remove the rear panel on the fireplace by removing the screws shown below:
4. After the rear panel is removed, you will have access to the light strips. The arrows
point to the light strips installed.
5. Unplug the power connection from the failing light strip.
6. Once the light strip is unplugged, locate the 2 standoffs holding each light strip to the
fireplace frame.
7. Using a pair of needle-nose plyers, pinch each standoff and lift the light strip UP to
unhook the light strip from the standoffs.
Light strip standoff
Pinch with needle-nose plyers and lift light strip UP to remove.
8. Once the defective light strip is removed, install the new strip and test before closing
the fireplace back up.
Video Instructions:
For video instructions on replacing the flame LED light strips on your Sideline Series Electric Fireplace, click on the following link:
Replacing Flame LED Light Strip on Sideline Series Fireplace
Need More Help?
Please contact our technical support team at 800-215-1990 for further troubleshooting or click the following link to file a support ticket:
https://touchstonehomeproducts.freshdesk.com/support/tickets/new
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