How-to: Reset the ValueLine 30003 and 30004 TV Lift (non-wifi version)

PROBLEM: My ValueLine TV lift is showing RES on the wired remote and the lift will not move. 

SOLUTION: The lift needs to be RESET. 

Lifts Supported:

- 30003: ValueLine 2800 TV Lift (non-wifi version)

- 30004: ValueLine 3900 TV Lift (non-wifi version)

Tools Needed:

- None

Reset the Lift Instructions:

1. With the wired remote, PRESS and HOLD the DOWN button for 5 seconds. 

2. After 5 seconds, the display will read “rES” . While continuing to hold the DOWN button, the lift will then lower to the lowest height and then slightly raise. Once reset is completed, release the down button.

The lift is now RESET

Video Instructions:

For instructions on how to reset the ValueLine 30003 and 30004 TV Lift (non-wifi version), please click the link below:

Resetting the ValueLine 30003 and 30004 TV Lift (non-wifi version)

Need More Help?

Please contact our technical support team at 800-215-1990 for further troubleshooting or click the following link to file a support ticket: 

https://touchstonehomeproducts.freshdesk.com/support/tickets/new