Fireplace Support FAQ (13)

How far do I need to mount my fireplace below my flat screen TV?

Modified on Wed, 10 Apr at 3:38 PM
Is it safe to use a power strip with a Touchstone Fireplace?

Modified on Mon, 8 May, 2023 at 3:22 PM
Where can I find installation instructions or detailed spec sheets?

Modified on Thu, 11 May, 2023 at 1:02 PM
The unit shuts off when I turn the heat on. Why?

Modified on Mon, 8 May, 2023 at 3:30 PM
My ValueLine/Sideline Elite/Fury electric fireplace heater does not turn on or keeps shutting off. Why?

Modified on Wed, 14 Jun, 2023 at 10:25 AM
How do I arrange the crystals in my fireplace?

Modified on Mon, 8 May, 2023 at 3:37 PM
Can I use log set and crystals together?

Modified on Mon, 8 May, 2023 at 3:37 PM
Sideline Fireplace Remotes

Modified on Tue, 23 May, 2023 at 4:13 PM
How to install a Sideline Series Electric Fireplace into a wall.

Modified on Wed, 14 Jun, 2023 at 11:37 AM
Sideline Elite Series Installation and Features

Modified on Wed, 14 Jun, 2023 at 11:38 AM